Retail Department Lead — Commission & Growth Path

Von Maur, Inc.; Town of Ridgeway (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a store department with a focus on delivering exceptional customer service, driving sales, and developing associates. The role emphasizes relationship building, merchandising optimization, and fostering a positive work environment.

The manager will coach and motivate staff, ensure department goals are met, and participate in scheduling across day, evening, and weekend shifts. Von Maur emphasizes internal promotion and comprehensive benefits.

Qualifications

• Experience leading retail teams and delivering exceptional customer service.
• Ability to coach, train, and motivate sales associates to achieve goals.
• Strong focus on building relationships and department growth.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Customer service leadership

People coaching

Relationship building

Sales goal focus

Job description

Von Maur, Inc. is seeking a Department Manager to lead a store department with a focus on delivering exceptional customer service, driving sales, and developing associates. The role emphasizes relationship building, merchandising optimization, and fostering a positive work environment.

The manager will coach and motivate staff, ensure department goals are met, and participate in scheduling across day, evening, and weekend shifts. Von Maur emphasizes internal promotion and comprehensive benefits.