Retail Department Lead - Commission & Service Excellence

Von Maur, Inc.; Evansville (WI); Presencial; USD 52.000 - 66.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Resumo da vaga

Von Maur, Inc. is seeking a Department Manager to lead and inspire a team at America's Leading Department Store. You will drive growth by strengthening customer relationships, optimizing merchandise assortments, and coaching associates to deliver exceptional service.

You will manage day-to-day operations, train staff, and ensure sales goals are met while maintaining the brand's reputation for service. The role emphasizes internal advancement, competitive wages, and a comprehensive benefits

Qualificações

• Experience leading a retail team to deliver excellent customer service.
• Proven ability to coach associates and improve sales performance.

Responsabilidades

• Motivate associates to deliver outstanding customer service and lead by example.
• Grow department business by developing relationships and optimizing merchandising.
• Achieve individual sales and account goals.
• Assess performance to improve service quality and sales.
• Provide feedback on service, selling, and account stats.
• Develop solutions to customer problems and department needs.
• Work a rotation of day, evening, and weekend shifts.

Conhecimentos

Customer service leadership

Sales goal achievement

Staff training and coaching

Descrição da vaga

Von Maur, Inc. is seeking a Department Manager to lead and inspire a team at America's Leading Department Store. You will drive growth by strengthening customer relationships, optimizing merchandise assortments, and coaching associates to deliver exceptional service.

You will manage day-to-day operations, train staff, and ensure sales goals are met while maintaining the brand's reputation for service. The role emphasizes internal advancement, competitive wages, and a comprehensive benefits