Retail Department Lead - Elevate Sales & Service

Von Maur, Inc.; Town of Albany (WI); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive - the more you 판매

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a retail team and uphold our reputation as America's Leading Department Store.

You will drive growth by building relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences. In this role you’ll train and coach staff, meet sales goals, and rotate day, evening, and weekend shifts while supporting a positive, inside-out culture.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur, Inc. is seeking a Department Manager to lead a retail team and uphold our reputation as America's Leading Department Store.

You will drive growth by building relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences. In this role you’ll train and coach staff, meet sales goals, and rotate day, evening, and weekend shifts while supporting a positive, inside-out culture.