Retail Department Manager — Lead Sales, Service & Growth

Von Maur, Inc.; Waunakee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Von Maur, Inc. Department Manager position overseeing a department within America’s Leading Department Store. You will lead and develop associates to deliver top-tier customer experiences while driving merchandising success and department growth.

Your role centers on training and coaching staff, building relationships with customers, and executing sales strategies to meet and exceed goals. This is a hands-on leadership role with opportunities for advancement within our family-owned company.

Qualifications

• Motivate associates to deliver outstanding customer service.
• Develop relationships to grow your department business.
• Meet individual sales and account goals.
• Assess associate performance to improve quality of service and department results.
• Be available for day, evening, and weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Skills

Leadership

Customer service

Sales

Merchandising

Job description

Von Maur, Inc. Department Manager position overseeing a department within America’s Leading Department Store. You will lead and develop associates to deliver top-tier customer experiences while driving merchandising success and department growth.

Your role centers on training and coaching staff, building relationships with customers, and executing sales strategies to meet and exceed goals. This is a hands-on leadership role with opportunities for advancement within our family-owned company.