Retail Department Lead — Drive Service & Growth with Commission

Von Maur, Inc.; Mount Horeb (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a dynamic team in delivering exceptional customer experiences and driving department growth. You will coach associates, optimize merchandising and develop relationships with customers to grow the business.

Your responsibilities include meeting sales and account goals, assessing performance, and providing feedback to ensure top-tier service. This role requires day, evening and weekend shifts and offers a pathway for career progression within

Qualifications

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Job description

Von Maur, Inc. is seeking a Department Manager to lead a dynamic team in delivering exceptional customer experiences and driving department growth. You will coach associates, optimize merchandising and develop relationships with customers to grow the business.

Your responsibilities include meeting sales and account goals, assessing performance, and providing feedback to ensure top-tier service. This role requires day, evening and weekend shifts and offers a pathway for career progression within