Retail Department Lead — Commission & Growth Path

Von Maur, Inc.; Cambridge (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401k plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a dynamic department and uphold our reputation for exceptional customer service.

You will train and coach associates, build relationships with customers, and drive department growth through strategic merchandising and service excellence. You will also be responsible for executing duties of a sales associate, meeting sales goals, and providing feedback to the team while supporting a schedule that includes day, evening, and weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur, Inc. is seeking a Department Manager to lead a dynamic department and uphold our reputation for exceptional customer service.

You will train and coach associates, build relationships with customers, and drive department growth through strategic merchandising and service excellence. You will also be responsible for executing duties of a sales associate, meeting sales goals, and providing feedback to the team while supporting a schedule that includes day, evening, and weekend shifts.