Retail Customer Success Specialist

Socket.dev; Seabrook (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Sherwin-Williams in Seabrook, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about our paints and coatings, and recommend the right solutions.

You will promptly resolve concerns, help maintain product quality and store visual standards, and contribute toward achieving sales goals while delivering excellent service.

Qualifications

• Customer service experience is beneficial.
• Ability to handle cash and protect customer data.

Responsibilities

• Assist wholesale and retail customers to determine needs and answer questions about Sherwin-Williams products.
• Recommend the right coatings solutions based on customer needs.
• Promptly resolve customer concerns and ensure client satisfaction.

Job description

Sherwin-Williams in Seabrook, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about our paints and coatings, and recommend the right solutions.

You will promptly resolve concerns, help maintain product quality and store visual standards, and contribute toward achieving sales goals while delivering excellent service.