Retail Customer Experience Specialist

Sherwin Williams; Rockport (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support our Rockport retail store operations. The role involves assisting both wholesale and retail customers, identifying needs, and recommending the right paint and coating solutions.

You will work to resolve concerns promptly and ensure high client satisfaction while helping the store meet its sales goals. The position emphasizes staying current with product features and maintaining the store's visual standards.

Responsibilities

• Assist wholesale and retail customers to determine their needs and recommend product solutions.
• Promptly resolve customer concerns to ensure maximum satisfaction and repeat business.
• Stay up-to-date with Sherwin-Williams product features and maintain high store quality and visual standards.

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support our Rockport retail store operations. The role involves assisting both wholesale and retail customers, identifying needs, and recommending the right paint and coating solutions.

You will work to resolve concerns promptly and ensure high client satisfaction while helping the store meet its sales goals. The position emphasizes staying current with product features and maintaining the store's visual standards.