Retail Customer Care Specialist – Medical Equipment

Hart Medical Equipment; Flint (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

A home medical equipment provider seeks a full-time Customer Service Specialist in Flint, MI. This role involves providing exceptional service as the first point of contact for customers, handling inquiries, and assisting with healthcare equipment needs. The ideal candidate will have strong communication skills and be proactive in supporting client needs. Experience in customer service is preferred. Attractive salary and benefits offered.

Qualifications

• High school diploma or general education degree (GED).
• 6 months of relevant customer service experience preferred.
• Excellent interpersonal, written and oral communication skills.

Responsibilities

• Greet customers and maintain a positive demeanor during interactions.
• Engage in active listening with customers to clarify needs and diffuse complaints.
• Assist customers with equipment requests and ensure professional service.
• Follow up on healthcare needs and equipment fitting.

Skills

Interpersonal skills

Written communication skills

Oral communication skills

Customer service orientation

Attention to detail

Data entry skills

Typing skills

Ability to work in a fast-paced environment

Education

High school diploma or GED

6 months of relevant customer service experience

Job description

A home medical equipment provider seeks a full-time Customer Service Specialist in Flint, MI. This role involves providing exceptional service as the first point of contact for customers, handling inquiries, and assisting with healthcare equipment needs. The ideal candidate will have strong communication skills and be proactive in supporting client needs. Experience in customer service is preferred. Attractive salary and benefits offered.