Pro Customer Service & Sales Specialist

The Home Depot; Southfield (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Southfield, Michigan, is seeking dedicated individuals for the Pro Customer Service/Sales Team. In this full-time role, team members will provide exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting customers, managing deliveries, and leveraging product knowledge to drive sales while maintaining high standards of service. Bilingual skills may be preferred based on customer needs.

Responsibilities

• Deliver exceptional experience for professional customers.
• Support efficient order fulfillment and safe loading.
• Provide expert product recommendations and tailored solutions.
• Drive sales and meet monthly metrics and goals.
• Collaborate to resolve delivery issues and maintain safety standards.

Job description

A leading home improvement retailer in Southfield, Michigan, is seeking dedicated individuals for the Pro Customer Service/Sales Team. In this full-time role, team members will provide exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting customers, managing deliveries, and leveraging product knowledge to drive sales while maintaining high standards of service. Bilingual skills may be preferred based on customer needs.