Retail Customer Service Specialist II

Dollar Tree; Burnham (Mifflin County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Burnham, PA is seeking a Customer Service Associate II to support daily store operations from merchandising to assisting customers. You will be cross-trained to handle the cash register and front-end duties as needed, while maintaining a clean, welcoming environment.

The role emphasizes high-quality service, safety, and teamwork, with responsibilities including receiving merchandise, stocking, cleaning, processing transactions, and protecting cash and assets.

Qualifications

• High school diploma or equivalent preferred.
• Retail/customer service experience preferred.
• Ability to follow instructions and interpret documents.
• Must lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash handling.

Responsibilities

• Receive merchandise; unload trucks; process freight safely.
• Merchandise and stock shelves as needed.
• Maintain store cleanliness; bathrooms stocked; floors swept/mopped.
• Maintain a positive, safe, respectful environment with customers and staff.
• Manage sales transactions at the cash register.
• Protect company cash and assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Decision-making

Integrity

Basic math

Education

High school diploma or equivalent

Job description

Dollar Tree in Burnham, PA is seeking a Customer Service Associate II to support daily store operations from merchandising to assisting customers. You will be cross-trained to handle the cash register and front-end duties as needed, while maintaining a clean, welcoming environment.

The role emphasizes high-quality service, safety, and teamwork, with responsibilities including receiving merchandise, stocking, cleaning, processing transactions, and protecting cash and assets.