Customer Service & Merchandising Associate II

Dollar Tree; Hermitage (Mercer County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Hermitage, PA, is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to operate the cash register and take on front-end duties as needed, delivering a clean, welcoming shopping experience.

The role emphasizes strong customer service, teamwork, and reliability, with responsibilities including stocking, maintaining store cleanliness, and handling transactions with integrity.

Qualifications

• High school diploma or equivalent preferred.
• Retail customer service experience in similar environments preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and stand/walk for long periods.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.
• High level of integrity required.
• Proficiency in basic math for cash accounting required.

Responsibilities

• Assist with daily store operations, from merchandising to customer support.
• Cross-train to operate the cash register and front-end duties as needed.
• Receive merchandise, unload trucks, process freight.
• Stock and merchandise as needed; maintain store cleanliness and bathrooms.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Manage sales transactions at the cash register and protect cash/assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Integrity

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Dollar Tree in Hermitage, PA, is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to operate the cash register and take on front-end duties as needed, delivering a clean, welcoming shopping experience.

The role emphasizes strong customer service, teamwork, and reliability, with responsibilities including stocking, maintaining store cleanliness, and handling transactions with integrity.