Retail Customer Service II — Front-End & Store Ops

Dollar Tree; Pottstown (Montgomery County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate II to support daily store operations in the Pottstown, PA area. You will help with merchandising, assist customers, and be cross-trained to handle cash register duties as needed.

Ideal candidates have strong customer service skills, reliability, and the ability to lift 30–50 lbs. The role emphasizes friendly, safe interactions and efficient cash handling.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist with daily store operations from merchandising to customer help.
• Support cash register front-end duties and transactions.
• Maintain clean, safe, and presentable store areas including bathrooms.
• Provide friendly interactions with customers, associates, and leaders.
• Maintain cash security and aid in safety across shifts.

Skills

Customer service

Retail experience

Communication

Problem solving

Teamwork

Integrity

Cash handling

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II to support daily store operations in the Pottstown, PA area. You will help with merchandising, assist customers, and be cross-trained to handle cash register duties as needed.

Ideal candidates have strong customer service skills, reliability, and the ability to lift 30–50 lbs. The role emphasizes friendly, safe interactions and efficient cash handling.