Retail Customer Service Pro Home Improvement

Lowe's Companies, Inc.; Waveland (MS); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure satisfaction. This role supports various departments and may involve stocking, checkout assistance, and problem‑solving to improve the shopping experience.

The position emphasizes strong customer service, basic computer skills, and the ability to work in a dynamic retail environment with potential for growth and training programs.

Qualifications

• 6 months of computer experience and retail tech familiarity.
• Reading, writing and basic arithmetic skills required.
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating merchandise and handling products.
• Stock replenishment and shelf maintenance.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise per customer needs (e.g., paint, pipes).
• Guide customers through shopping or checkout, and perform other duties.

Skills

Customer service

Retail tech

Basic math

Bi-lingual skills

Tools

POS systems

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure satisfaction. This role supports various departments and may involve stocking, checkout assistance, and problem‑solving to improve the shopping experience.

The position emphasizes strong customer service, basic computer skills, and the ability to work in a dynamic retail environment with potential for growth and training programs.