Retail Customer Service Pro — Home Improvement

Lowe's; Fayetteville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's in Fayetteville, NC is seeking a Customer Service Associate who welcomes customers and helps them find the right products while delivering friendly, informed service throughout their shopping experience.

You will assist customers with locating merchandise, answering questions, and processing orders, while supporting store operations across departments. The role offers part-time schedules, opportunities to learn trade skills, and access to benefits.

Qualifications

• Proficiency with basic computer tasks and store technology.
• Ability to read, write, and perform simple arithmetic.
• Physical ability to stand for extended periods and lift 25 lbs or more as needed.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Help customers locate and select merchandise across departments.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time receipt of goods.
• Cross-train in other store areas to support customer service goals.
• Assist customers with checkout or guidance through shopping experience.

Skills

Computer use

Retail technology

Reading and arithmetic

Standing for long periods

Lifting up to 25 lbs

Job description

Lowe's in Fayetteville, NC is seeking a Customer Service Associate who welcomes customers and helps them find the right products while delivering friendly, informed service throughout their shopping experience.

You will assist customers with locating merchandise, answering questions, and processing orders, while supporting store operations across departments. The role offers part-time schedules, opportunities to learn trade skills, and access to benefits.