Customer Service Associate — Home-Improvement Help

Lowe's; Forest City (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k)

Associate Discount

Track to the Trades program

Job summary

Lowe's in Forest City, NC is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You will listen to questions, guide shoppers, and ensure a friendly store environment.

The role offers part-time hours with flexible schedules and opportunities to learn, with benefits including health insurance options, tuition assistance, a company 401(k), associate discount, and the Track to the Trades program.

Qualifications

• 6 months experience using a computer and basic arithmetic.
• 6 months experience with common retail technology (smartphones and tablets).
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock replenishment and organizing shelves as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication skills

Bilingual abilities

Tools

Smartphones and tablets

Job description

Lowe's in Forest City, NC is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You will listen to questions, guide shoppers, and ensure a friendly store environment.

The role offers part-time hours with flexible schedules and opportunities to learn, with benefits including health insurance options, tuition assistance, a company 401(k), associate discount, and the Track to the Trades program.