Customer Service Specialist — Flexible Schedule & Growth

S&S Fuels Management; Las Vegas (NV); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Job summary

K&G Petroleum/S&S Fuels is hiring a Customer Service Representative for Store 419 in Las Vegas, NV. This hourly role emphasizes safety, customer service, and cash handling in a fast-paced retail setting.

The CSR will process sales, assist customers, and maintain store cleanliness and inventory while adhering to company policies and procedures. High school diploma preferred; bilingual not required.

Qualifications

• High School diploma or GED (preferred).
• Experience in retail sales and customer service (preferred).
• Work as scheduled and arrive on time.
• Communicate (orally and in writing) in English and engage in conversation.
• Perform basic arithmetic operations.
• Work both independently and part of a team as necessary.

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport.
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic.
• Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below.
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site.
• Maintain proper inventory levels and shift closeouts.
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters.
• Comply with all company policies and procedures, including relevant governmental regulations.
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings

Skills

Customer service

Retail sales

English communication

Punctuality

Basic arithmetic

Education

High School diploma or GED

Tools

POS systems

Cash handling

Job description

K&G Petroleum/S&S Fuels is hiring a Customer Service Representative for Store 419 in Las Vegas, NV. This hourly role emphasizes safety, customer service, and cash handling in a fast-paced retail setting.

The CSR will process sales, assist customers, and maintain store cleanliness and inventory while adhering to company policies and procedures. High school diploma preferred; bilingual not required.