Retail Customer Service Pro - Sales & Support

S&S Fuels Management; Las Vegas (NV); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company 401k with match

Paid vacation and sick time

Flexible scheduling

Job summary

K&G Petroleum/S&S Fuels is seeking a Customer Service Representative for our Las Vegas store. The CSR will ensure safety, maintain smooth store operations, and deliver friendly, efficient service to customers in a fast-paced retail environment.

The role involves cash handling, POS operations, inventory upkeep, and adherence to company policies. Full-time and part-time options exist with opportunities for advancement within the store team.

Qualifications

• High School diploma or GED (preferred).
• Experience in retail sales and customer service (preferred).
• Ability to operate POS and handle cash accurately.
• English communication (oral and written).
• Reliable and punctual, able to work independently or in a team.

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
• Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
• Maintain proper inventory levels and shift closeouts
• Perform duties with minimal supervision, may be required to work irregular work hours
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
• Comply with all company policies and procedures, including relevant governmental regulations
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings

Skills

Customer service

Cash handling

Education

High School diploma or GED

Job description

K&G Petroleum/S&S Fuels is seeking a Customer Service Representative for our Las Vegas store. The CSR will ensure safety, maintain smooth store operations, and deliver friendly, efficient service to customers in a fast-paced retail environment.

The role involves cash handling, POS operations, inventory upkeep, and adherence to company policies. Full-time and part-time options exist with opportunities for advancement within the store team.