Retail Customer Service Pro | Flexible Hours & Benefits

Lowe's Home Centers, LLC; Gaithersburg (MD); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe's is seeking a Customer Service Associate in Gaithersburg, MD to welcome customers and help them find the right home improvement products and services. You will assist with locating merchandise, answer questions, process orders, and ensure a friendly shopping experience.

The role may involve varying duties by department, and training across store areas is encouraged to deliver top-notch service. Starting pay is competitive with benefits including health insurance, tuition assistance, 401(k)

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Bilingual skills

Job description

Lowe's is seeking a Customer Service Associate in Gaithersburg, MD to welcome customers and help them find the right home improvement products and services. You will assist with locating merchandise, answer questions, process orders, and ensure a friendly shopping experience.

The role may involve varying duties by department, and training across store areas is encouraged to deliver top-notch service. Starting pay is competitive with benefits including health insurance, tuition assistance, 401(k)