Home Improvement Customer Service Pro | Growth & Benefits

Lowe's; Georgia; Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Georgia to welcome customers, help them find products, and deliver exceptional service throughout their shopping journey. You’ll interact with customers, assist with locating items, and ensure needs are met in a fast-paced retail setting.

Flexibility in hours with part-time opportunities, plus growth and learning through our Track to the Trades program and access to benefits like health insurance options, tuition assistance, 401(k) matching, and

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual ability

Teamwork

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's is seeking a Customer Service Associate in Georgia to welcome customers, help them find products, and deliver exceptional service throughout their shopping journey. You’ll interact with customers, assist with locating items, and ensure needs are met in a fast-paced retail setting.

Flexibility in hours with part-time opportunities, plus growth and learning through our Track to the Trades program and access to benefits like health insurance options, tuition assistance, 401(k) matching, and