Customer Service Pro — Flexible Hours & Benefits

Lowe's; City of Syracuse (NY); In loco; USD 23.000 - 24.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe's is seeking a part-time Customer Service Associate to help customers with home improvement needs in a store setting. You will greet customers, locate products, stock shelves, process orders, and assist across departments to deliver great service.

The role emphasizes face-to-face interaction, problem solving, and teamwork. Flexible schedules, benefits eligibility, and opportunities for growth are highlighted in the rotation.

Competenze

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience (Preferred)
• Bi-lingual skills (Preferred)
• Certification in trade related to department (Preferred)

Mansioni

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Computer experience

Retail tech

Strumenti

Smartphones/Tablets

Descrizione del lavoro

Lowe's is seeking a part-time Customer Service Associate to help customers with home improvement needs in a store setting. You will greet customers, locate products, stock shelves, process orders, and assist across departments to deliver great service.

The role emphasizes face-to-face interaction, problem solving, and teamwork. Flexible schedules, benefits eligibility, and opportunities for growth are highlighted in the rotation.