Retail Customer Experience Associate

Dollar Tree, Inc.; Town of Marlborough (NY); Presencial; USD 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descripción de la vacante

Dollar Tree, Inc. is seeking a Customer Service Associate to help customers, handle transactions, and keep the store stocked and welcoming. You will engage with customers and team members to deliver a friendly shopping experience while ensuring accuracy and safety.

The role requires a high school diploma (preferred) and prior retail or service experience. You should be able to lift 30–50 lbs, stand for long periods, and follow instructions.

Formación

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and coworkers.
• Maintain store cleanliness, including bathrooms, floors, and trash removal.
• Follow other duties as assigned.

Conocimientos

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Instruction following

Lifting heavy objects

Educación

High school diploma or equivalent

Descripción del empleo

Dollar Tree, Inc. is seeking a Customer Service Associate to help customers, handle transactions, and keep the store stocked and welcoming. You will engage with customers and team members to deliver a friendly shopping experience while ensuring accuracy and safety.

The role requires a high school diploma (preferred) and prior retail or service experience. You should be able to lift 30–50 lbs, stand for long periods, and follow instructions.