Retail Customer Experience Associate II

Dollar Tree, Inc.; North Carolina; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational assistance

Employee assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock and unload merchandise, and keep the store clean and safe.

This part-time role requires a high school diploma or equivalent and previous customer service experience. You will work with a friendly team to ensure excellent service and efficient store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and team members.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.

Skills

Customer service experience

Communication skills

Organizational skills

Problem solving

Physical strength

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock and unload merchandise, and keep the store clean and safe.

This part-time role requires a high school diploma or equivalent and previous customer service experience. You will work with a friendly team to ensure excellent service and efficient store operations.