Retail Customer Experience Specialist

Dollar Tree, Inc.; Hampton (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising, stocking, and front-end duties. You will deliver a clean, welcoming shopping environment and assist customers and teammates with tasks as needed.

The role emphasizes customer service excellence, accuracy in cash handling, and safe procedures, with opportunities for growth within a dynamic retail setting.

Qualifications

• High school diploma or equivalent preferred.
• ,
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs and stand/walk for extended periods.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash handling.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock shelves as needed.
• Maintain store cleanliness including restrooms and floors.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Handle sales transactions at the cash register.
• Protect cash and company assets.
• Perform other duties as assigned.

Skills

Customer service

Relationship management

Organization

Communication

Problem solving

Integrity

Basic math

Following instructions

Physical stamina

Education

High school diploma

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising, stocking, and front-end duties. You will deliver a clean, welcoming shopping environment and assist customers and teammates with tasks as needed.

The role emphasizes customer service excellence, accuracy in cash handling, and safe procedures, with opportunities for growth within a dynamic retail setting.