Retail Customer Service Associate II

Dollar Tree, Inc.; West Union (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate II to support store operations, merchandising, and front-end duties. You’ll help maintain a welcoming environment, assist with freight, and handle cash register tasks while delivering friendly service.

The role emphasizes teamwork, integrity, and strong communication. A high school diploma is preferred, with prior retail or service experience valued; physical tasks include lifting up to 50 lbs and frequent movement.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs and stand/walk for extended periods.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner per productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Maintaining a positive, safe, and respectful environment with customers and teammates.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Teamwork

Cash handling

Math skills

Integrity

Problem solving

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate II to support store operations, merchandising, and front-end duties. You’ll help maintain a welcoming environment, assist with freight, and handle cash register tasks while delivering friendly service.

The role emphasizes teamwork, integrity, and strong communication. A high school diploma is preferred, with prior retail or service experience valued; physical tasks include lifting up to 50 lbs and frequent movement.