Retail Customer Service Lead — Part-Time, Flexible Hours

Burlington Stores; Columbia (SC); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores in Columbia, SC is seeking a Part-Time Customer Service Lead to guide daily customer service operations under supervision. You will lead by example, ensuring a customer-first approach, fast checkout, and a positive shopping experience.

Responsibilities include modeling core values, improving friendliness and service levels, and managing front-end issues and schedule adherence. Competitive wage, associate discount, and benefits are included.

Qualifications

• Leadership and team motivation skills
• Customer service excellence
• Ability to work in a fast-paced retail environment

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates to provide exceptional service
• Model Burlington core values and maintain customer-first focus
• Ensure friendly, efficient checkout and positive shopping experiences
• Coordinate meal and break periods and monitor schedule adherence

Job description

Burlington Stores in Columbia, SC is seeking a Part-Time Customer Service Lead to guide daily customer service operations under supervision. You will lead by example, ensuring a customer-first approach, fast checkout, and a positive shopping experience.

Responsibilities include modeling core values, improving friendliness and service levels, and managing front-end issues and schedule adherence. Competitive wage, associate discount, and benefits are included.