Retail Customer Service - Home Improvement + Benefits

Lowe's Home Centers, LLC; Xenia (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) with matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate to welcome customers and help them find products for home improvement projects. You will engage with customers throughout the day, answer questions, and ensure customer needs are met in a friendly, efficient manner.

Day-to-day duties include locating merchandise, assisting with loading, and guiding customers through checkout. The role may involve cross-training in different departments to deliver the best service.

Qualifications

• Basic computer skills including inputting, accessing, modifying information.
• Experience with common retail tech such as smartphones and tablets.
• Ability to perform basic arithmetic operations.
• Ability to stand for extended periods and perform physical tasks as needed.

Responsibilities

• Greet customers and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Basic computer skills

Retail technology experience

Basic arithmetic

Standing/physical stamina

Job description

Lowe's is hiring a part-time Customer Service Associate to welcome customers and help them find products for home improvement projects. You will engage with customers throughout the day, answer questions, and ensure customer needs are met in a friendly, efficient manner.

Day-to-day duties include locating merchandise, assisting with loading, and guiding customers through checkout. The role may involve cross-training in different departments to deliver the best service.