Customer Service & Home Improvement Pro (Part-Time)

Lowe's; Columbia Township (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company match 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience. You will assist across departments, handle merchandise, and support checkout processes while maintaining excellent service and teamwork.

The role emphasizes customer care, product knowledge, and flexibility to work across store areas. Benefits and growth opportunities accompany competitive pay in a dynamic home improvement environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computing basics

Retail technology

Arithmetic

Stamina

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a part-time Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience. You will assist across departments, handle merchandise, and support checkout processes while maintaining excellent service and teamwork.

The role emphasizes customer care, product knowledge, and flexibility to work across store areas. Benefits and growth opportunities accompany competitive pay in a dynamic home improvement environment.