Part-Time Customer Service & Home Improvement Pro — Benefits

Lowe's Home Centers, LLC; Mount Vernon (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Plan

Associate discount

Track to the Trades

Job summary

Lowe's, a leading home improvement retailer, is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will interact with customers, answer questions, assist with locating merchandise, and ensure customer needs are met throughout the visit.

The role involves assisting in various departments, including Appliances, Hardware, Tools, and Home Décor, with occasional lifting and standing, and a focus on friendly, professional service.

Qualifications

• 6 Months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech experience

Basic math

Stand for long periods

Lifting 25 lbs

Job description

Lowe's, a leading home improvement retailer, is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will interact with customers, answer questions, assist with locating merchandise, and ensure customer needs are met throughout the visit.

The role involves assisting in various departments, including Appliances, Hardware, Tools, and Home Décor, with occasional lifting and standing, and a focus on friendly, professional service.