Retail Store Supervisor: Lead Team & Elevate Service

Goodwill of Lane & South Coast Counties & Alaska; Anchorage (AK); On-site; USD 25,000 - 32,000; Full time

Job summary

The Goodwill Dimond Store in Anchorage, AK is seeking a Store Supervisor to support the Store Manager by supervising staff, handling cash and inventories, and ensuring excellent customer service.

You will train and coach employees, schedule work, address customer and donor questions, and maintain store operations in the manager’s absence while upholding safety and policy standards. This full-time position requires weekend/holiday availability.

Qualifications

• Minimum of one year supervisory experience.
• High school diploma or GED.
• CPR certification or ability to become CPR certified.

Responsibilities

• Supervise store personnel and cash handling; oversee inventories and daily transactions.
• Direct store operations inStore Manager's absence and ensure accurate reporting.
• Perform cashier duties as needed and assist customers and donors.
• Coach and train staff to meet agency expectations and ensure safety policies.
• Plan schedules, assign duties, and open/close the store per procedures.

Skills

Supervisory experience

Customer service

Interpersonal skills

Communication skills

Basic math

Education

High school diploma or GED

CPR certification

Job description

The Goodwill Dimond Store in Anchorage, AK is seeking a Store Supervisor to support the Store Manager by supervising staff, handling cash and inventories, and ensuring excellent customer service.

You will train and coach employees, schedule work, address customer and donor questions, and maintain store operations in the manager’s absence while upholding safety and policy standards. This full-time position requires weekend/holiday availability.