Retail Customer Service Champion

dollartree; Huntington (WV); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar in Huntington, WV is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and keep the store clean and well-stocked.

The role emphasizes customer service, teamwork, and safety, with responsibilities ranging from stocking to merchandising and daily store operations. This position supports a fast-paced, community-focused retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain store cleanliness, bathrooms, floors, and overall presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Adaptability

Job description

Family Dollar in Huntington, WV is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and keep the store clean and well-stocked.

The role emphasizes customer service, teamwork, and safety, with responsibilities ranging from stocking to merchandising and daily store operations. This position supports a fast-paced, community-focused retail environment.