Retail Customer Experience Associate

Talentify; Charleston (WV); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Charleston, WV is seeking a part-time Customer Service Associate to assist customers, ring up sales, and maintain store operations. You will help stock and replenish merchandise, ensure cash safety, and keep the store clean and welcoming for shoppers.

The role emphasizes friendly interactions, adherence to procedures, and teamwork with leaders and associates to deliver a positive shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle walking, standing, stooping, and other physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a clean, safe, and friendly store environment.

Skills

Customer service

Communication

Organization

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Job description

Family Dollar in Charleston, WV is seeking a part-time Customer Service Associate to assist customers, ring up sales, and maintain store operations. You will help stock and replenish merchandise, ensure cash safety, and keep the store clean and welcoming for shoppers.

The role emphasizes friendly interactions, adherence to procedures, and teamwork with leaders and associates to deliver a positive shopping experience.