Retail Customer Service & Cashier Associate

Goodwill-of-Silicon-Valley-; San Jose (CA); On-site; USD 33,000 - 45,000; Full time

Job summary

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to deliver friendly, respectful service while learning store operations. The role emphasizes cash handling, merchandising, and basic floor duties, including greeting customers and maintaining a neat environment.

As an entry-level position, it offers exposure to inventory processes, round-up and Customer Ambassador program education, and opportunities to contribute to a positive shopping experience in a busy retail setting.

Qualifications

• Basic arithmetic skills and ability to count money accurately.
• Ability to follow directions and work cooperatively with others.
• Retail sales and/or cash handling experience is strongly desired.
• Basic reading/writing ability in English.

Responsibilities

• Provide courteous and professional customer service and greet customers.
• Operate cash register; handle sales transactions and cash accurately.
• Assist with inventory, merchandising, and store cleanliness.
• Support with price adjustments and shelf replenishment.
• Follow store policies and report issues promptly.

Skills

Cash handling

Customer service

Teamwork

Arithmetic

English communication

Tools

Cash register

Ten-key

Calculator

Personal computer

Job description

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to deliver friendly, respectful service while learning store operations. The role emphasizes cash handling, merchandising, and basic floor duties, including greeting customers and maintaining a neat environment.

As an entry-level position, it offers exposure to inventory processes, round-up and Customer Ambassador program education, and opportunities to contribute to a positive shopping experience in a busy retail setting.