Customer Experience Associate - Retail Cashier

Goodwill-of-Silicon-Valley-; Gilroy (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to join our retail team and learn store operations. This entry-level role focuses on friendly service, basic cash handling and merchandising, with opportunities to grow within the organization.

You'll handle transactions, assist with inventory, maintain store cleanliness, and support customer programs to enhance the shopping experience and community impact.

Qualifications

• Knowledge of general arithmetic.
• Ability to follow directions and work with others.
• Retail sales and/or cash handling experience preferred.
• Ability to read/write in English.

Responsibilities

• Provide courteous and professional customer service and respond to inquiries.
• Operate cash register and process transactions with accuracy.
• Assist with inventory, merchandising and display setup.
• Maintain store cleanliness and safety, including restrooms.
• Follow store policies and contribute to a positive team environment.

Skills

Customer service

Teamwork

Cash handling

Arithmetic

English communication

Tools

Cash register

Ten-key

Calculator

PC

Job description

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to join our retail team and learn store operations. This entry-level role focuses on friendly service, basic cash handling and merchandising, with opportunities to grow within the organization.

You'll handle transactions, assist with inventory, maintain store cleanliness, and support customer programs to enhance the shopping experience and community impact.