Part-Time Retail Customer Experience Associate

Goodwill-of-Silicon-Valley-; San Jose (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Goodwill of Silicon Valley in San Jose, CA is hiring a part-time Customer Service Specialist I to deliver friendly, respectful service while learning store operations. This entry-level role focuses on customer interactions, merchandising, store cleanliness, and basic cash handling, with responsibilities including greeting customers, operating the register, and assisting with inventory.

The position supports our mission to provide opportunities through retail and donation programs and offers a

Qualifications

• Knowledge of general arithmetic is required.
• Ability to follow directions and work cooperatively with others.
• Basic reading and writing in English.

Responsibilities

• Provide courteous and professional customer service, greeting customers and responding to inquiries promptly.
• Responsible for cash register operation, sales/monetary transactions, opening/closing procedures.
• Assist with inventory, display, merchandising and placement of donated and new product on the sales floor.
• Maintain store cleanliness and safety, and follow store policies and procedures.

Skills

Customer service

Cash handling

Arithmetic

Communication

Teamwork

Tools

Cash register

Ten-key

POS system

Job description

Goodwill of Silicon Valley in San Jose, CA is hiring a part-time Customer Service Specialist I to deliver friendly, respectful service while learning store operations. This entry-level role focuses on customer interactions, merchandising, store cleanliness, and basic cash handling, with responsibilities including greeting customers, operating the register, and assisting with inventory.

The position supports our mission to provide opportunities through retail and donation programs and offers a