Retail Customer Experience Associate II

Dollar Tree, Inc.; Reading (Berks County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. seeks a Customer Service Associate II to support daily store operations, from stocking to assisting customers.

You will be cross-trained to operate the cash register and perform front-end duties as needed, while maintaining a clean, welcoming store environment. You will engage customers with friendly service, handle transactions, protect company assets, and collaborate with team members to meet productivity standards.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills.
• Strong problem solving and decision making skills.
• High level of integrity.

Responsibilities

• Assist with daily store operations, from merchandising to front-end support.
• Cross-train to assist at the cash register and handle front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Merchandise, stock, and maintain store cleanliness and presentation.
• Provide a positive, safe shopping environment and professional customer interactions.
• Process sales transactions and maintain cash register security.

Skills

Customer service

Communication

Teamwork

Problem solving

Integrity

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. seeks a Customer Service Associate II to support daily store operations, from stocking to assisting customers.

You will be cross-trained to operate the cash register and perform front-end duties as needed, while maintaining a clean, welcoming store environment. You will engage customers with friendly service, handle transactions, protect company assets, and collaborate with team members to meet productivity standards.