Retail Customer Service Associate I (Part-Time)

Family Dollar Stores Of Pennsylvania LLC; Bristol (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC is seeking a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, handling sales transactions, restocking, unloading merchandise, and maintaining store cleanliness.

The role requires strong customer service, organization, and communication skills, with the ability to lift 30–50 lbs and work in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, including bathrooms, floors, trash, and presentable areas.
• Perform other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Follow instructions

Lifting 30–50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC is seeking a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, handling sales transactions, restocking, unloading merchandise, and maintaining store cleanliness.

The role requires strong customer service, organization, and communication skills, with the ability to lift 30–50 lbs and work in a fast-paced retail environment.