Retail Customer Service Associate I – Part-Time

Family Dollar Stores Of Pennsylvania LLC; Big Run (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC seeks a Customer Service Associate to provide a friendly shopping experience at our Big Run, PA location. You will assist customers, handle transactions, maintain store appearance, and help with stock replenishment.

The role requires a high school diploma (preferred) and prior customer service experience. You should be able to lift 30–50 lbs and communicate effectively while upholding safety and brand standards.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service excellence

Communication skills

Organizational skills

Problem-solving

Teamwork

Lift 30–50 lbs

Follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC seeks a Customer Service Associate to provide a friendly shopping experience at our Big Run, PA location. You will assist customers, handle transactions, maintain store appearance, and help with stock replenishment.

The role requires a high school diploma (preferred) and prior customer service experience. You should be able to lift 30–50 lbs and communicate effectively while upholding safety and brand standards.