Retail Customer Experience Associate I

Family Dollar Stores Of Pennsylvania LLC; New Oxford (Adams County); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help keep the store clean and well-stocked.

The role requires strong communication, the ability to lift 30–50 lbs, and reliable teamwork. This is a part-time position with opportunities for growth in retail.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness throughout the store, bathrooms, floors, trash, and presentation.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Attention to detail

Lifting 30-50 lbs

Relationship management

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help keep the store clean and well-stocked.

The role requires strong communication, the ability to lift 30–50 lbs, and reliable teamwork. This is a part-time position with opportunities for growth in retail.