Retail Customer Service Associate I — Friendly & Efficient

Dollar Tree Stores INC; Cumming (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plan

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle sales transactions at the register, and help keep the store stocked and clean.

The role emphasizes safety, professionalism, and friendly interactions with customers and teammates. The position involves lifting up to 50 lbs, standing for long periods, and occasional unloading of trucks.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and colleagues.
• Maintain store cleanliness, including restrooms, floors, and waste disposal.
• Perform other duties as assigned.

Skills

Customer service experience

Communication skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle sales transactions at the register, and help keep the store stocked and clean.

The role emphasizes safety, professionalism, and friendly interactions with customers and teammates. The position involves lifting up to 50 lbs, standing for long periods, and occasional unloading of trucks.