Retail Customer Service Associate | Flexible Schedule

Roses Discount Stor; Northport (AL); On-site; USD 17,000 - 19,000; Full time

Job summary

Big Lots in Northport, AL is seeking a Customer Service Associate to greet customers, help with merchandise selections, and process transactions at the POS. You will also help unload deliveries, stock shelves, and keep the store clean and organized.

The role emphasizes customer focus, teamwork, reliability, and the ability to stand for extended periods. Flexible schedule including evenings and weekends is often required.

Qualifications

• Customer-focused service experience preferred.
• Ability to assist customers with merchandise selection.
• Strong communication and problem-solving skills required.

Responsibilities

• Provides customer engagement in a positive and approachable manner.
• Assists in maintaining a clean, well-stocked store.
• Unloads merchandise from delivery trucks and stocks shelves.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Maintains awareness of customer activity to ensure a safe shopping environment.
• Performs other duties to support store operations.

Skills

Customer service

Communication

Problem solving

Teamwork

Organization

Education

High school diploma or equivalent

Tools

POS system

Job description

Big Lots in Northport, AL is seeking a Customer Service Associate to greet customers, help with merchandise selections, and process transactions at the POS. You will also help unload deliveries, stock shelves, and keep the store clean and organized.

The role emphasizes customer focus, teamwork, reliability, and the ability to stand for extended periods. Flexible schedule including evenings and weekends is often required.