Customer Service Pro with Flexible Hours & Stock Support

Roses Discount Stor; Decatur (AL); On-site; USD 14,000 - 19,000; Full time

Job summary

Big Lots in Decatur, AL is seeking a Customer Service Associate to greet customers, assist with merchandise selection, and complete transactions at the POS.

You will help unload trucks, stock shelves, maintain a clean, organized store, and support daily operations while delivering friendly, reliable service to shoppers. This role requires a flexible schedule including evenings and weekends and a commitment to customer-focused service in a fast-paced retail environment.

Qualifications

• Education: Prefer completion of high school or equivalent.
• Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Responsibilities

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Skills

Customer focus

Developing potential

Results driven

Strong organizational skills

Communication skills

Problem solving/Decision making

Job knowledge/Relationship management

Education

High School or better

Job description

Big Lots in Decatur, AL is seeking a Customer Service Associate to greet customers, assist with merchandise selection, and complete transactions at the POS.

You will help unload trucks, stock shelves, maintain a clean, organized store, and support daily operations while delivering friendly, reliable service to shoppers. This role requires a flexible schedule including evenings and weekends and a commitment to customer-focused service in a fast-paced retail environment.