Retail Customer Service Associate | Flexible Hours + Benefits

Lowe's Companies, Inc.; Madera (CA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Madera, CA seeks a Customer Service Associate to welcome customers and help them find the right home improvement products. You will assist customers, answer questions, and ensure needs are met with friendly, professional service.

Part-time team members gain access to health insurance options, tuition assistance, 401(k) match, associate discounts, and growth programs such as Track to the Trades, with no regular travel required.

Qualifications

• 6 months experience using a computer including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Bi-lingual skills

Job description

Lowe's Companies, Inc. in Madera, CA seeks a Customer Service Associate to welcome customers and help them find the right home improvement products. You will assist customers, answer questions, and ensure needs are met with friendly, professional service.

Part-time team members gain access to health insurance options, tuition assistance, 401(k) match, associate discounts, and growth programs such as Track to the Trades, with no regular travel required.