Customer Service Associate — Home Improvement & Benefits

Lowe's Companies, Inc.; Roeland Park (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) and ESPP

Associate Discount 10%

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will engage with shoppers throughout the day, answer questions, load merchandise when needed, and ensure every customer need is met in a friendly, professional manner.

This role offers flexible scheduling and growth opportunities, with benefits including health insurance options, tuition assistance, a company‑matching 401(k) and Employee Stock Purchase

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Reading & arithmetic

Standing/walking

Lifting 25 lbs

Tools

Smartphones & tablets

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will engage with shoppers throughout the day, answer questions, load merchandise when needed, and ensure every customer need is met in a friendly, professional manner.

This role offers flexible scheduling and growth opportunities, with benefits including health insurance options, tuition assistance, a company‑matching 401(k) and Employee Stock Purchase