Home Improvement Customer Care Specialist | Flexible Schedules

Lowe's Companies, Inc.; Tulsa (OK); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate to help customers find the right products and services for their home improvement needs. You’ll greet shoppers, answer questions, and ensure a positive store experience across departments.

The role emphasizes friendly, efficient service, with opportunities to learn multiple product areas and gain exposure to various store processes and technology. Benefits include health insurance, tuition assistance, and a 401(k) plan.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Stamina

Tools

smartphones and tablets

Job description

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate to help customers find the right products and services for their home improvement needs. You’ll greet shoppers, answer questions, and ensure a positive store experience across departments.

The role emphasizes friendly, efficient service, with opportunities to learn multiple product areas and gain exposure to various store processes and technology. Benefits include health insurance, tuition assistance, and a 401(k) plan.