Retail Customer Experience Specialist — Flexible Schedule

The TJX Companies, Inc.; Shallotte (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical coverage

Dental coverage

Vision coverage

Paid holidays

Paid vacation

Bereavement

Life insurance

Disability insurance

Scholarship program

Adoption assistance

Credit union

Job summary

Marshalls in Shallotte, NC is hiring a customer-focused team member to deliver a highly satisfying shopper experience. You will greet customers, ring purchases, follow procedures, and keep the store clean and welcoming.

You should be flexible, detail-oriented, and able to multi-task in a fast-paced retail environment. This role supports credit and loyalty programs, loss prevention, and safety, with starting pay $12.75–$13.25 per hour plus benefits.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising and store procedures.
• Accurately rings purchases and returns and counts change per procedures.
• Maintains cleanliness and recovery standards on the sales floor.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Attention to detail

Job description

Marshalls in Shallotte, NC is hiring a customer-focused team member to deliver a highly satisfying shopper experience. You will greet customers, ring purchases, follow procedures, and keep the store clean and welcoming.

You should be flexible, detail-oriented, and able to multi-task in a fast-paced retail environment. This role supports credit and loyalty programs, loss prevention, and safety, with starting pay $12.75–$13.25 per hour plus benefits.