Retail Processing & Customer Experience Associate

The TJX Companies, Inc.; Henderson (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Job summary

Marshalls in Henderson, NC is hiring to deliver a high-quality customer experience at the point of sale and in-store operations. You will engage with customers, maintain an organized store, and support merchandising standards while assisting in stock preparation and safety efforts.

The role requires excellent customer service, adaptability to changing directions, and the ability to lift items as needed. A flexible schedule and teamwork are essential to success.

Qualifications

• Must have excellent customer service skills.
• Flexible schedule required.
• Retail experience preferred.

Responsibilities

• Model strong customer experience with customers and colleagues.
• Maintain a clean, organized store environment and follow procedures.
• Process transactions and returns accurately; promote loyalty programs.
• Support merchandising standards and prepare items for the floor.
• Participate in store recovery, safety, and loss-prevention efforts.
• Assist in stock handling and merchandising to meet store needs.
• Support and follow labor laws and company policies.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication skills

Organizational skills

Attention to detail

Multi-tasking

Adaptability

Lifting capability

Team collaboration

Retail experience

Job description

Marshalls in Henderson, NC is hiring to deliver a high-quality customer experience at the point of sale and in-store operations. You will engage with customers, maintain an organized store, and support merchandising standards while assisting in stock preparation and safety efforts.

The role requires excellent customer service, adaptability to changing directions, and the ability to lift items as needed. A flexible schedule and teamwork are essential to success.