Retail Associate: Customer Experience & Flexible Schedule

The TJX Companies, Inc.; Raleigh (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Employee assistance program

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a sales associate in Raleigh to deliver a high-quality customer experience, maintain a clean store, and support daily operations. You may work across different store areas to meet business needs and contribute to a positive culture.

Responsibilities include handling purchases/returns, promoting programs, and ensuring safety and cleanliness. The role emphasizes teamwork, adaptability, and commitment to standards in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Adheres to all labor laws, policies, and procedures.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Lifting ability

Team collaboration

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., seeks a sales associate in Raleigh to deliver a high-quality customer experience, maintain a clean store, and support daily operations. You may work across different store areas to meet business needs and contribute to a positive culture.

Responsibilities include handling purchases/returns, promoting programs, and ensuring safety and cleanliness. The role emphasizes teamwork, adaptability, and commitment to standards in a fast-paced retail environment.