Retail Customer Experience Specialist

Dollar Tree, Inc.; Worth (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate in Worth, IL to deliver a great shopping experience. You will assist customers, manage transactions at the cash register, and help stock shelves while unloading trucks and replenishing inventory.

The role emphasizes a safe, friendly store environment, with responsibilities including maintaining cleanliness, following operational documents, and performing other duties as assigned. This is a part-time position in a retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Additional duties as assigned.

Skills

Customer service

Communication skills

Problem-solving

Organization

Relationship management

Education

High school diploma

Equivalent preferred

Tools

Cash register handling

Stock replenishment

Job description

Dollar Tree is seeking a Customer Service Associate in Worth, IL to deliver a great shopping experience. You will assist customers, manage transactions at the cash register, and help stock shelves while unloading trucks and replenishing inventory.

The role emphasizes a safe, friendly store environment, with responsibilities including maintaining cleanliness, following operational documents, and performing other duties as assigned. This is a part-time position in a retail setting.