Retail Customer Experience Specialist

Dollar Tree, Inc.; Morris (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to provide an outstanding shopping experience in Morris, IL. You will assist customers, handle transactions at the register, and help maintain merchandise and store cleanliness.

The role requires solid customer service and communication skills, the ability to lift up to 50 lbs, and a reliable, team-oriented approach. This part-time position offers opportunities to grow and contribute to a busy retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs from floor to above shoulder height.
• Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Ensure store cleanliness, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Follow instructions

Lifting ability

Communication

Organization

Problem solving

Relationship management

Education

High school diploma

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to provide an outstanding shopping experience in Morris, IL. You will assist customers, handle transactions at the register, and help maintain merchandise and store cleanliness.

The role requires solid customer service and communication skills, the ability to lift up to 50 lbs, and a reliable, team-oriented approach. This part-time position offers opportunities to grow and contribute to a busy retail environment.